WhatsApp Auto Message Sending Software: The Complete 2026 Guide
Maybe you want to send a friend a birthday message at midnight. Maybe you lead a sales team that is tired of answering ad leads one by one. Either way, you are looking for reliable WhatsApp auto message sending software. The right solution is completely different for each need. A poor choice can waste time. In the worst case, it can get your number banned or lead to legal penalties.
This guide separates three scenarios and walks through the safe method for each one, step by step. It also summarises Meta's current pricing rules and the legal framework specific to Turkey.
Last updated: January 2026
Short answer: There are three ways to send automatic messages on WhatsApp. For personal scheduled messages, use Shortcuts on iPhone or apps like SKEDit on Android. Businesses can use the WhatsApp Business app's greeting, away and quick reply messages. Bulk and campaign sending requires Meta-approved WhatsApp Business API software. Unofficial bulk-sending tools can get your number banned.
What is WhatsApp auto message sending software? Start by defining your need
The phrase “automatic message” covers three different needs:
- Personal scheduling: sending one message to a specific person at a specific time.
- Auto-reply: answering customers who write to you, even when you are not available.
- Automation at scale: sending campaigns, notifications and follow-ups to many people, and managing their replies.
| Scenario | Recommended method | Cost | Ban risk | Setup time |
|---|---|---|---|---|
| One message to one person at a set time | iPhone Shortcuts; Android SKEDit or Tasker | Free or a low-cost app | Low for one-off use | 5–10 minutes |
| Automatic replies to incoming messages | WhatsApp Business app | Free | Low | About 15 minutes |
| Campaigns, notifications and follow-ups to many contacts | Meta-approved API software | Meta message fees plus software subscription | Low if you follow the rules | A few days (verification, template approval) |
| Unofficial bulk-sending tool | Not recommended | Usually a low licence fee | High | — |
Go straight to the section that matches your row. For personal scheduling, read “How do you schedule a WhatsApp message?”. For auto-replies, read “How do you set up automatic messages in the WhatsApp Business app?”. For sending at scale, start with “Official API or unofficial software?”.
How do you schedule a WhatsApp message?
WhatsApp's standard app has no built-in scheduling feature for individual chats. To schedule a message, you need your phone's own automation tools or a third-party app.
iPhone: automation with Shortcuts
- Open the Shortcuts app and go to the Automation tab.
- Tap New Automation (or the + in the top right) and choose Time of Day.
- Set the time, date and how often it repeats.
- Select Run Immediately. With this option, the automation runs without asking for confirmation. Otherwise, you get a notification at the set time and have to approve it.
- Add the Send Message action under WhatsApp, then enter the recipient and the text.
Note: depending on your WhatsApp version, this action may not send the message directly. It may only prepare it in the chat screen and wait for you to tap send. Before you rely on it for an important message, schedule a test message to yourself.
Android: SKEDit, Wasabi and Tasker
- SKEDit: one of the best-known scheduling apps. You choose the recipient, the text and the time. The free version has some limits.
- Wasabi and similar apps: scheduler apps often shown in social media videos work the same way.
- Tasker + AutoInput: for more technical users. At the set time, it opens WhatsApp and imitates screen taps.
All of these apps ask for accessibility permission. This permission lets an app read what is on your screen and tap on your behalf. In theory, the app can see every screen you open, including your messages and notifications. Only install apps from developers you trust, and turn the permission off when you are done.
The '=date' trick does not work
A widely shared claim says WhatsApp will schedule a message if you add a date to the end, such as =11/12/2018 04:00 pm. This is false. WhatsApp does not recognise any such command. The message is sent immediately, with the date text included. The trick is simply a joke that has circulated for years.
Limits of personal scheduling
- Your phone must be on at the set time. Some methods also need it to be unlocked.
- On Android, you must exclude the app from battery optimisation. Otherwise the system may stop it.
- These methods are for single messages. Using them to message dozens of people is unreliable and puts your number at risk.
How do you set up automatic messages in the WhatsApp Business app?
The free WhatsApp Business app offers three built-in automations. On Android, tap the three dots in the top right and go to Settings > Business tools. On iPhone, go to Settings > Business tools. In recent versions, these tools may also appear in a separate Tools tab.
Greeting message
- Select Greeting message and turn on Send greeting message.
- Edit the text, for example: “Hello, welcome to Blue Consulting. How can we help you?”
- Choose the recipients: everyone, people not in your address book, or everyone except selected contacts.
The greeting message is sent automatically when a customer writes to you for the first time. It is also sent when a customer writes again after 14 days with no messages.
Away message
- Select Away message and turn it on.
- Choose when it is sent: Always send, Custom schedule or Outside of business hours. The last option only works if business hours are set in your business profile.
- Set the text and the recipients.
Quick replies
- Open Quick replies and tap + to add a new one.
- Enter the text and a shortcut, such as /price, /address or /shipping.
- Type “/” in a chat to see your saved replies. The one you choose is added to the message box straight away.
Limits of the free app
- It runs on one phone, and only a limited number of devices can be linked. It is not suitable for large teams.
- Messages are fixed text. No AI understands the customer's question and writes a free-form answer.
- You cannot set up automatic follow-up sequences for people who do not reply.
- There is no CRM, no lead scoring and no detailed reporting.
How do you send a regular bulk message? Broadcast lists and their limits
A broadcast list sends the same message to several people as individual chats. In the Turkish interface, it is called “toplu mesaj”.
- On Android, tap the three dots on the Chats screen and select New broadcast. On iPhone, create a new list from the Lists or Broadcast lists section of your chat list.
- Add the recipients and create the list.
- Write and send your message. Each recipient sees it in their one-to-one chat with you.
There are two limits you need to know:
- A list can hold up to 256 people.
- The message only reaches people who have saved your number in their contacts. Everyone else receives nothing, and you get no warning about it.
As your list grows, the limits matter less than the missing features. You cannot personalise messages with names. You get no delivery or reply reports. People who do not reply get no automatic follow-up. At this point you need dedicated software, and choosing the right kind becomes critical.
Official API or unofficial software? Understanding ban risk
What counts as an unofficial tool?
- Chrome extensions that run on WhatsApp Web
- Bots that control a WhatsApp Web session
- Desktop programs that load numbers from Excel or CSV files and send in bulk
These tools send automated or bulk messages outside WhatsApp's official interfaces, so they violate WhatsApp's Terms of Service. They also ask for access to your WhatsApp Web session. That exposes your full chat history and your customer data to a third party.
What triggers a ban?
- Messaging many people who have not saved your number in a short time
- Recipients blocking you or reporting you as spam
- Sending the same text over and over
- Jumping to high volume right after setting up a new number
You may not be able to recover a banned number. Losing the number your customers know usually costs far more than any gain from bulk sending.
The official route: the WhatsApp Business Platform
Meta's WhatsApp Business Platform (Cloud API) is the only permitted way to send bulk and automated messages. Most businesses use it through Meta's Business Solution Providers (BSPs) or software integrated with them, not directly. The key rules are:
- Opt-in: you may only message people who have agreed to receive messages from you.
- Approved templates: any message you start outside the 24-hour window must use a template Meta has approved in advance.
- Quality rating: your number is rated high, medium or low based on how users respond to your messages.
- Messaging limit tiers: new accounts can only start conversations with a limited number of unique contacts in 24 hours, usually starting at 250. The limit rises in steps as your quality stays good and your volume grows. Meta updates these tiers from time to time, so check the current value in your account dashboard.
- Green tick: you can apply for the official business account badge. It is not granted to every business. Meta looks at criteria such as public recognition.
Comparison: Business app, official API and unofficial tools
| Criterion | WhatsApp Business app | Official API (BSP/software) | Unofficial tool |
|---|---|---|---|
| Cost | Free | Meta message fees plus software subscription | Usually a low licence fee |
| Scale | One phone, broadcast lists of 256 | High volume, based on limit tiers | High in theory, risky in practice |
| Ban risk | Low with normal use | Low if you follow the rules | High |
| Templates required | No | Yes, outside the 24-hour window | No (the rules are already broken) |
| Multiple users | Limited | Shared team inbox possible | Usually not |
| CRM / AI integration | None | Possible | Limited and unsafe |
| Reporting | Basic | Delivery, read, reply and conversion | Unreliable |
How are WhatsApp Business API fees calculated?
On 1 July 2025, Meta moved template messages from conversation-based pricing to per-message pricing. Templates fall into three categories:
- Marketing: campaigns, discounts and re-engagement messages. This category has the highest unit price.
- Utility: notifications tied to a transaction, such as orders, appointments or shipping.
- Authentication: one-time passwords (OTP).
The 24-hour customer service window: when a customer messages you, a 24-hour window opens. During that time, you can reply freely without templates, and these service messages are free. Utility templates sent while the window is open are not charged either.
Your total cost has two parts:
- Meta's message fee: the number of delivered templates multiplied by the unit price for the recipient's country and the template category.
- The software (BSP) fee: a monthly subscription, a per-user fee or an extra per-message fee.
Here is how the calculation works. Say a business sends 2,000 marketing templates a month and 1,000 utility templates outside the window. It multiplies each number by the unit price for Turkey and adds the software subscription. Replies sent within 24 hours to conversations that customers started are not part of this calculation. Unit prices change often, so always check current rates on Meta's official pricing page. (This section was last updated in January 2026.)
Is bulk messaging on WhatsApp legal in Turkey?
Choosing the right technical tool is not enough. In Turkey, the content of your message and the recipient's consent also matter.
Law No. 6563 and prior consent
Law No. 6563 on the Regulation of Electronic Commerce and its implementing regulation require the recipient's prior consent for commercial electronic messages that promote goods or services. Consent must be given in writing or through electronic communication, and you must be able to prove it. The regulation allows messages to tradespeople and merchants without prior consent under certain conditions. Even then, the recipient always keeps the right to refuse. For B2B sending, review the scope of this exception with your lawyer.
IYS (Message Management System)
Commercial message consents should be recorded in IYS (İleti Yönetim Sistemi), Turkey's central consent register. Before you send, check the recipient's consent status in IYS. Do not message anyone who has withdrawn consent. Ask your adviser how IYS currently applies to instant messaging channels such as WhatsApp.
KVKK
A phone number is personal data under KVKK, Turkey's Personal Data Protection Law (Law No. 6698). When you collect numbers, you must provide a privacy notice and obtain explicit consent where required. If your tools transfer data to servers abroad, you must also follow the rules for international data transfers.
Informational messages vs marketing messages
Order confirmations, appointment reminders and shipping notifications relate to an existing transaction. These informational messages do not need commercial message consent. If you add a campaign or promotion to one of them, however, it becomes a marketing message.
Disclaimer: This section is general information and not legal advice. Administrative fines are possible, so consult a legal adviser before you start sending.
What should you look for in WhatsApp automation software?
Checklist
- Is it an official Meta partner, or does it use the official API?
- Does it offer a Turkish interface and Turkish-language support?
- Can you create templates and track their approval?
- Does it record opt-ins and support IYS-compliant workflows?
- Can its AI give free-form answers that fit the context?
- Can you build automatic follow-up sequences over WhatsApp and email?
- Does it include lead scoring and a CRM or sales pipeline?
- Is there a shared team inbox with task assignment?
- Does it report on delivery, replies and conversions?
Comparison by tool type
Tools on the market differ more by focus than by brand name. This table shows which questions to ask during a trial:
| Tool type | Focus | AI replies | Follow-up sequences | What to check |
|---|---|---|---|---|
| Multichannel bulk-sending platforms | Email, SMS and WhatsApp campaigns | Usually limited or rule-based | Campaign-based | Depth of sales tracking and CRM |
| Team-inbox-focused BSPs | Support and shared inbox | Add-on or extra package | Basic | Connection to the sales process |
| CRM-centred messaging tools | Sales pipeline and contact records | Varies | Yes | Setup complexity and Turkish support |
| E-commerce-focused tools | Order, cart and shipping notifications | Limited | Tied to the order flow | Fit for B2B service sales |
| AI lead response and follow-up platforms (e.g. Jumpix Automation) | Answering inbound demand, scoring it and turning it into meetings | Yes, in the business's tone | WhatsApp + email | Focuses on inbound demand rather than cold bulk campaigns |
If you compare prices, save each tool's current pricing page with the date, because prices in this space change often. Check each provider's own website to see whether it offers a free trial.
Reply instead of blasting: answer and follow up every inbound lead automatically
For B2B sales and service businesses, the real return rarely comes from cold bulk messages. It usually comes from answering leads from ads, forms or your website within seconds. The person is interested right now. A few hours later, they may already be talking to a competitor.
An example flow:
- A lead arrives from a Meta ad, a web form or directly on WhatsApp.
- AI replies instantly in your brand's tone and asks questions to clarify the need.
- Based on the answers, the lead's intent is scored (for example by budget, urgency and fit).
- The system keeps working outside office hours and at weekends.
- If the person does not reply, follow-up messages go out at planned intervals.
- Hot leads are handed to the sales team, or an appointment is added straight to the calendar.
This approach has two concrete advantages:
- Lower template costs. The customer starts the conversation, so most replies fall inside the free 24-hour service window.
- Lower block and report risk. Messages go to people who are expecting them, so the risk is much lower than with cold sending, and your quality rating stays healthy.
Jumpix Automation is built around this model. It works on your own number through Meta's official API. It answers every inbound lead with AI, scores intent, and follows up over WhatsApp and email until a meeting is booked. You can see the details on our WhatsApp marketing automation page. To learn how intent-based prioritisation works, see lead scoring. Many clinics, real estate offices and consultancies get most of their requests on WhatsApp. For them, the use case for service businesses is a good place to start.
Note: from 2026, Meta's policy restricts general-purpose AI assistants on the API. Business-specific support and sales scenarios remain permitted. Ask your provider whether its software complies with this policy.
Step by step: setting up WhatsApp automation with the official API
- Create and verify a Meta Business account. Complete business verification with your company name, address and official documents. Verification makes it easier to move up the limit tiers.
- Choose your number. As a general rule, a number connected to the API cannot be used in the regular WhatsApp or WhatsApp Business app. If you are moving an existing number, back it up first. Some Meta partners offer coexistence, which lets you use the Business app alongside the API with certain restrictions. Ask your provider whether it supports this.
- Connect to a BSP or automation software. This is usually done in a few minutes through Meta's Embedded Signup flow.
- Submit templates for approval. Submit templates for greetings, follow-ups and appointment reminders, and choose the right category for each. Approval is usually quick. If a template is rejected, edit it and submit it again.
- Set up opt-in sources and IYS records. Keep records of every consent source, such as form checkboxes, first messages received on WhatsApp and contract clauses.
- Build the flow. Define the greeting, the AI reply rules, the scoring criteria and the follow-up steps that start when someone does not reply.
- Test, launch and monitor reports. Test with internal team numbers first. Then start with low volume, and track your quality rating, reply rate and block signals.
7 rules to keep your number from being banned
- Only message people who have given consent. Do not use purchased lists or numbers scraped from the internet.
- Personalise your messages. Use the person's name and their last interaction. Do not send everyone the same text.
- Limit how often you send. Do not send marketing messages to the same person at short intervals.
- Make opting out easy. Add a line such as “Reply STOP to unsubscribe” to every marketing message, and act on requests immediately.
- Watch your quality rating. When it drops to medium, reduce volume and review your content.
- Do not use unofficial extensions. The short-term savings are not worth the risk of losing your number.
- Check block and report rates every week. Find out which template or audience is causing negative reactions, and fix it.
Conclusion
The right WhatsApp auto message sending software depends on your need. Your phone's automations are enough for one scheduled message to one person. The free WhatsApp Business app handles basic auto-replies to incoming messages. For campaigns, notifications and follow-ups at scale, Meta's official API is the only safe route. Unofficial bulk-sending tools put both your number and your customer data at risk. In Turkey, build the requirements of Law No. 6563, IYS and KVKK into your process from the start. For B2B teams, the highest return usually comes from answering every inbound lead instantly and following up consistently, rather than from sending more messages.
Frequently Asked Questions
How do you schedule a WhatsApp message?
WhatsApp has no built-in scheduling feature. On iPhone, you can create a “Time of Day” automation in the Shortcuts app and add the WhatsApp “Send Message” action. On Android, apps such as SKEDit or Tasker are used. These apps ask for accessibility permission, so choose trusted developers.
What is “keep in chat” on WhatsApp?
This feature saves an important message in a chat where disappearing messages are turned on. Press and hold the message, then tap “Keep”. The message stays in the chat even after the timer expires. The sender controls whether the message can be kept.
How do you send a regular bulk message on WhatsApp?
Create a new broadcast list from the Chats screen, add recipients and send your message. A list can hold up to 256 people. The message only reaches people who have saved your number in their contacts. For larger, personalised sends, you need official API-based software.
How do you send a quick message on WhatsApp?
In WhatsApp Business, go to Business tools > Quick replies and set up shortcuts such as /price. In a chat, type “/” to insert a saved text instantly. To message a number without saving it, type https://wa.me/905XXXXXXXXX in your browser. Use the country code, without a leading + or 0.
Will using WhatsApp bulk messaging software get my number banned?
Unofficial tools such as Chrome extensions, WhatsApp Web bots and Excel-based bulk senders violate the Terms of Service and carry a high risk of a ban. With Meta-approved API software, the risk is low as long as you follow the opt-in, template and quality rules. However, official accounts can also be restricted if many users block or report you.
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